COMPLIANCE DOCUMENTS
COMPLAINT PROCEDURE IN ACCORDANCE WITH §§ 8, 9 LIEFERKETTENSORGFALTSPFLICHTENGESETZ (LKSG)
You can send us an e-mail to beschwerde-lksg@deko-light.com if you have:
Please also indicate in your report how we can communicate with you in order to discuss the matter with you. We will get in touch with you as soon as possible. After submitting your report, you will receive confirmation of receipt. Your report will be processed internally by the responsible employees. You can also contact us again at any time via the above e-mail address after submitting a report. All information provided to us will of course be treated confidentially.
You will find further information on processing your report in the following rules of procedure:
- Information on human rights or environmental risks and
- reports of violations of human rights or environmental obligations
Please also indicate in your report how we can communicate with you in order to discuss the matter with you. We will get in touch with you as soon as possible. After submitting your report, you will receive confirmation of receipt. Your report will be processed internally by the responsible employees. You can also contact us again at any time via the above e-mail address after submitting a report. All information provided to us will of course be treated confidentially.
You will find further information on processing your report in the following rules of procedure:
What is the subject of the complaints procedure?
This complaints procedure enables people to
- Human rights or environmental risks
- as well as to violations of human rights or environmental obligations caused by the economic activities of our company in its own business area or of one of our direct or indirect suppliers.
What happens when I receive a tip?
After submitting a report, each whistleblower will receive a confirmation of receipt immediately, but no later than seven days after receipt of the report. Reports are
processed internally by the responsible employees.
What procedural steps follow?
After receiving a report, it is first checked for plausibility by the responsible employee, in particular with regard to relevant human rights or environmental
risks or the violation of human rights or environmental obligations. Once validation has been completed, the person handling the report will discuss the matter
with you as the whistleblower. Please provide your contact details, in particular an e-mail address, which we can use to contact you. In the event of a longer
processing period, we will inform you as the whistleblower of the current status of processing no later than three months after submission of the report.
Who processes these tips??
The persons entrusted by us with the processing of the information are independent, impartial and not bound by instructions. They are
bound to secrecy in particular.
Confidentiality and data protection
All information and documents provided to us will of course be treated in strict confidence and in compliance with the relevant data protection regulations.
The confidentiality of your identity is safeguarded, as is effective protection against any discrimination or penalisation.
COMPANY-WIDE WHISTLEBLOWER SYSTEM
We are committed to our Code of Compliance and thus make it clear that we behave with integrity at all times in our dealings with each other and with our customers,
suppliers and other business partners. Information from third parties often leads to white-collar crime being uncovered and investigated. We have therefore set up a
system that makes it possible to report criminal offences or serious breaches of our Code of Compliance. This is the internet-based BKMS system (Business Keeper
Monitoring System). This system, which is based on security-certified software, is already being used successfully by companies, administrations and organisations
in over 190 countries.
Would you like to give us a tip about the BKMS system? Then you can choose whether you want to do this anonymously or by giving your name. Open communication is very important to us. We therefore expressly encourage you to give your name. We will treat all your details in strict confidence, taking into account the legitimate interests of all parties involved.
Passing on a tip to us is very easy. All you have to do is create a mailbox in the BKMS system. This will enable us to contact you if further enquiries are required. You can also add further information to your report at any time. You can also communicate anonymously via the mailbox if you wish.
Please note: The BKMS system is used by us exclusively to provide the opportunity to draw attention to the following offences: suspected white-collar crime or defined, serious compliance violations at Deko-Light Elektronik Vertriebs GmbH. If the system is misused for other purposes, this may constitute a criminal offence.
Here you have the option of entering a report into the system:
Would you like to give us a tip about the BKMS system? Then you can choose whether you want to do this anonymously or by giving your name. Open communication is very important to us. We therefore expressly encourage you to give your name. We will treat all your details in strict confidence, taking into account the legitimate interests of all parties involved.
Passing on a tip to us is very easy. All you have to do is create a mailbox in the BKMS system. This will enable us to contact you if further enquiries are required. You can also add further information to your report at any time. You can also communicate anonymously via the mailbox if you wish.
Please note: The BKMS system is used by us exclusively to provide the opportunity to draw attention to the following offences: suspected white-collar crime or defined, serious compliance violations at Deko-Light Elektronik Vertriebs GmbH. If the system is misused for other purposes, this may constitute a criminal offence.
Here you have the option of entering a report into the system:
Many thanks for your support!